At OOTW Gifts, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from ootwgifts.com.
1. Information We Collect
| Data Category | Examples of Information Collected |
|---|---|
| Order Information | Name, shipping address, billing address, email, phone number, payment details. |
| Inquiry Data | Name, email address, and message contents submitted via our contact form. |
| Device & Usage Data | IP address, browser type, time zone, and pages visited (via cookies). |
2. How We Use Your Information
We use the personal information we collect to fulfill our services to you, including:
- Processing payments, arranging shipping, and sending order confirmation/tracking notifications.
- Responding to customer inquiries, feedback, and support requests.
- Screening orders for potential risk or fraud.
- Improving and optimizing site navigation, user experience, and product offerings.
3. Data Sharing & Third Parties
We do not sell or rent your personal information to third parties. We share your data only with trusted service providers necessary to operate our online store:
- Payment Processors: To handle transaction payments securely (e.g., Stripe, PayPal).
- Shipping Partners: Couriers and postal services to deliver your packages.
- Analytics Tools: Basic tracking services (like Google Analytics) to help us understand how users interact with our site.
4. Cookies & Tracking Technologies
We use cookies to remember your shopping cart items, store user preferences, and collect anonymous traffic data. You can set your web browser to refuse cookies, but some features of the site may not function properly as a result.
5. Data Retention & Your Rights
- When you place an order, we retain your Order Information for our records unless and until you ask us to delete it.
- You have the right to request access to the personal data we hold about you or request that it be corrected or erased.
Privacy Concerns & Data Requests
For more information about our privacy practices, or if you would like to submit a data access/deletion request, please contact us via our Contact Us Page.